Harvard Business Review WEBINAR - JOIN US

Lessons from Banking That Can Improve Health Care


Featuring John Glaser, former senior vice president of population health at Cerner, former CEO of Siemens Health Services, former CIO at Partners Healthcare, and author of the HBR article, “What Banking Can Teach Health Care About Handling Customer Data” 


Tuesday, March 24, 2020 | Noon - 1:00 PM US ET

11:00 AM - 12:00 PM US Central
10:00 AM - 11:00 AM US Mountain
9:00 AM - 10:00 AM US Pacific
4:00 PM - 5:00 PM GMT

Banking is modern, electronic, and efficient, while the health care system still relies on paper, faxes, and phone calls.

Even with the adoption of electronic health records, health care information continues to reside in silos and the delivery of care remains highly fragmented. The records from a recent checkup reside with our doctor, information on our knee surgery or chemotherapy is at the hospital, and only our pharmacy knows if we have filled our prescriptions.

But as health technology expert John Glaser writes in a recent Harvard Business Review article, banking can teach health care valuable lessons. In particular, these lessons focus on how the banking industry has achieved interoperability while health care—which desperately needs interoperability—has lagged behind. 

On March 24, 2020, in a live, interactive Harvard Business Review webinar, Glaser will discuss:

  • How banking has achieved broad interoperability
  • What health care can learn from banking to achieve greater interoperability
  • Why interoperability is so important for value-based reimbursement
  • Business cases driving interoperability in health care
  • The progress being made

If you are optimistic about the power of health information technology to transform health care and want to know how to expedite this transition, join John Glaser and HBR on March 24. You will discover lessons from banking that can be applied to transform health care.


Copyright © 2021 Harvard Business School Publishing. All rights reserved.
Harvard Business Publishing is an affiliate of Harvard Business School.

Harvard Business Publishing | 2‌0 G‌u‌e‌s‌t S‌t, S‌u‌i‌t‌e 7‌0‌0 | B‌r‌i‌g‌h‌t‌o‌n, M‌A 0‌2‌1‌3‌5